Online Resources & Apps

LiveHealth Online makes accessing mental health services easy when CAPS is closed, or when you’re simply away from campus.

Your UC SHIP plan makes seeing a therapist easy when CAPS is not available to you (building closures, away from campus, or if you just have a very busy schedule that prevents you from scheduling an in-person appointment). With LiveHealth Online you have the ability to see a licensed therapist or psychologist through your phone, tablet or computer with internet access. 

Hours & Cost

LiveHealth Online is available 24 hours a day on weekdays, all weekends and campus holidays. The cost for students with UC SHIP is $10; you will indicate your UC SHIP/ Anthem enrollment when you register for an account. Students who have waived UC SHIP may also sign up to use LiveHealth Online for $49 per visit/ session. ​​

How to Access LiveHealth Online
Accessing LiveHealth Online is simple and easy:

Either go to LiveHealth Online or download the mobile app through Google Play or the App Store
Register using your UC SHIP Anthem ID number (without UC SHIP, just sign up without an insurance plan. Note: Waiver students pay $49)
For the question: "Do you have health insurance?" Select "Yes."
From the Health Plan drop-down, select "Anthem Blue Cross (CA)" 
Enter your Subscriber ID
Your Subscriber ID is found on your UC SHIP insurance card -- you can access this using the StudentHealth mobile app. Your subscriber ID will begin with the characters XDP. 
For the question: "Are you the primary subscriber?" Select "Yes."
Click "Finish" and you will be directed to the Ashe Center page for accessing LifeHealth sessions. 


Online Mental Health Screenings & Common Concerns

Many students struggle with various concerns and may not recognize their symptoms are something that they can get help for. It does not mean something is “wrong” with you or that you are “weak” if you are struggling with these issues.  Learn more about common concerns through the following links. Talk to a trusted friend, parent, professor, mentor, or CAPS professional if you want help addressing these concerns.